The Buslines Group delivers exceptional standards of quality and service to many towns and regions throughout NSW. The key to Buslines' success lies in the collective resource of its operations and the expertise of its people.
The company began bus operations under the name of John A Gilbert Pty Limited. In 1943 John A Gilbert acquired Tamworth's bus services and in 1946, Berrima and Orange joined the group. Today, the company, known as the Buslines Group, also includes services in Ballina, Dubbo, Griffith, Northern Rivers and Picton. These subsidiaries and affiliated businesses form a network of quality bus services which is unparalleled anywhere in Australia. This unique public transport operation provides the skills and resources that enables Buslines to achieve clear leadership in the public transport industry, especially in the key areas of customer service, safety and quality.
Buslines' vision of quality is to offer modern, more versatile and better appointed vehicles, supported by sophisticated monitoring systems and state of the art service facilities.
This means Buslines' operations are well equipped to maintain their fleets in peak working condition, ready to deliver the highest possible standard of bus travel.
Ultimately, people are the driving force behind Buslines. Each operation has a professional team of drivers, mechanics and administration staff who are dedicated to serving their customers. Each division of Buslines is responsible for understanding and anticipating customer needs and consistently delivering superior services.
Throughout its network of quality bus operations, Buslines is meeting the challenge of the 21st century.